Plum Market My Rewards Program FAQs

Updated 7.13.17

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Save on the things you already buy at Plum Market with My Rewards! Enjoy $10 Rewards Cash when you earn 500 points, exclusive Rewards Coupons from every area of the store, and Rewards Circles to earn freebies on your favorite items. Just clip a coupon to your Clipped List on the Rewards Tab, scan your barcode in store, and save. It’s that easy. No more printing, clipping, and carrying around coupons!
If you’re already a My Rewards member, sign in with your existing My Rewards account login, all of your existing points and available rewards will be waiting for you. If you are signing up as a new member, you can easily create a new account by selecting “Sign Up” in the app or at http://rewards.plummarket.com/.
You can access My Rewards by downloading the app from the App Store or Google Play, or from your desktop or mobile browser at http://rewards.plummarket.com/.
Just clip any Rewards Coupon to unlock it. Find coupons in your app or logging into your account online. Once you find a coupon that you’d like to add, simply tap the coupon to your Clipped List on the Rewards Tab, and show your barcode to the cashier at checkout. It’s that easy!
Rewards Circles are a fun way to earn even more Rewards. Each time you make a purchase towards an item featured in a Rewards Circle, the circle will advance to show that purchase. When you’ve purchased enough items to complete a Rewards Circle, you earn a freebie!
Once you’ve earned a freebie, a Rewards Circle Coupon will show up in the Earned List on the Rewards Tab. Simply tap the coupon to your Clipped List on the Rewards Tab, and show your barcode to the cashier at checkout.
First, clip the coupons you want to use by tapping the + to the right of the coupon. You’ll know a coupon has been clipped when it appears in the clipped tab. Coupons can be clipped both in the app and in your account online. When you’re ready to purchase your items at a Plum Market store, you just show your barcode in the app, or provide the phone number on your account to the cashier at checkout. The cashier will scan your My Rewards barcode or look up your account manually and you’ll automatically receive your savings on all of the clipped Rewards Coupons in the Clipped List on the Rewards Tab.
My Rewards coupons are valid only in Plum Market stores. They cannot be redeemed online or at satellite or airport locations.
Manage your My Rewards Coupons from anywhere – All of your available Rewards Coupons and account information is available to view and edit in the app. You can also access your account online by visiting rewards.plummakarket.com. We’ll automatically update any adjustments you make across all versions of the My Rewards experience.
If you can’t find the coupon in your Rewards tab, it has probably expired. Expired coupons are automatically removed from the coupon list.
You can update your account information (name, phone number, email address, dietary preferences, etc.) in the My Rewards App or online by visiting rewards.plummakarket.com. If you created an account by signing in with Facebook or Google, you can change your username and password by updating your Facebook or Google profile username and password by visiting Settings on their respective platforms.
Just tap the “Forgot Password” when signing into the app or your account online to easily reset your password. If you forget your Facebook or Google username or password, you may recover them by going through their Forgot Password instructions on their platform.
You may redeem all the Rewards Coupons in your My Rewards list at the time of your transaction. The register will automatically give you the greatest discount applied. Rewards Coupons will only disappear after they have been applied to a transaction. If a Reward is clipped but does not qualify for use in the transaction, the Reward will remain clipped and valid until it is used or expired.
Generally, you can use each coupon only once. However, coupons that can be redeemed multiple times will reappear in your coupons list.
Your access tokens on your device may be out of sync. On Android, go to Settings>Apps>My Rewards>Clear Data. Then open the app and try to sign in again. On iPhone or iPad, try force closing the app, then reopen and sign in again.
Yes! You may stack your My Rewards Coupons with other Plum Market coupons or manufacturer coupons.
If you’re having trouble pulling up your barcode or the app in your Plum Market store, try connecting to our in-store guest wifi. You will need to accept the “Guest Wifi Terms & Conditions” in order to gain access to the wifi network. You may prompt this by attempting to visit a website in your mobile browser. Doing this should bring up the “Wifi Terms & Conditions” box that you’ll need to check, which should resolve any wifi network connectivity issues. Alternatively, you may also turn wifi off while shopping in store and use your cellular data network to successfully access the app (if you have a good wireless signal).
For any missed discounts, you may still receive your discount by visiting Guest Services at your local Plum Market store with your receipt and the valid coupons in your My Rewards App. The team member will then be able to manually apply the discounts. (Please note that adjustments may only be made in store using the My Rewards App, and not online.)
The barcode is located in the middle of the app navigation panel at the bottom of the screen, and is represented by a small card icon.
Generally, you can use each coupon only once. However, coupons that can be redeemed multiple times will reappear in your coupons list. Just tap the coupon to expand its complete details to learn more.
Qualifying Purchases are the purchases of all the items on which you can earn points. Rewards points are not accumulated when you purchase beer, wine, liquor, bottle deposit, sales tax, gift cards, or event catering. Other exclusions may apply.