Training Cards

Team Member Cards

Leadership Cards

TEAM MEMBER INFO CARD

Mission Statement & Guiding Principles

Training Compact

 

The Belief-Action Cycle

 

Dress Code

Elements of Guest Service

Handling a Guest Compliant

Diversity & Inclusion – Guides For Dialogue

 

Liked Best / Next Time

Leadership Cards

Leadership Can Mean:

Defining the Team Leader Role

Self Assessment Checkpoints

Where To Go For Help

 

Buyer Best Practices

 

Purchase Journal

 

Invoices & Transfers

 

Blank Card